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Improving Access to Care: The Role of Care Management in Rural Communities

In the quiet expanses of rural and tribal America, nearly 61 million people—about a fifth of the country's population—confront a reality far removed from the urban...

What is Case Management for Health Plans?

Case management in healthcare is emerging as a critical intervention designed to enhance the care of frequent users—those who disproportionately strain resources with...

Integrating Technology and a Human Touch in Population Health

Social determinants of health (SDOH) play a significant role in health disparities and inequities in the U.S., leading to poorer outcomes and increased mortality. In...

Why Mental Health Resources for Seniors are crucial

Mental health is a public health issue and the state of mental health and aging in America gives pause for concern. It’s estimated that 20 percent of people aged 55 and...

7 Cancer Prevention Tips

The word cancer can evoke fear for most individuals. While the medical field continues to conduct research and develop treatments, there are still no absolute...

Fall prevention for seniors

Did you know that falls are the leading cause of injury related deaths in adults over the age of 65? Death rates in the U.S. resulting from falls increased 30 percent...

6 Summer Safety Tips for Seniors

Sun exposure provides a valuable dose of vitamin D, but too much time in the sun can pose risks to a variety of health risks including skin cancer, heat stroke, and...

4 Things to Know to Help Combat Alzheimer’s

June is Alzheimer’s Awareness Month and a good time to educate yourself on the prevention, treatment, and care of Alzheimer's disease.  Alzheimer’s is a progressive...

Stroke Awareness Month: 4 Things You Need to Know

A stroke can happen to anyone at any age, but as you advance in age, the risks increase. To better understand the risks and what you can do to reduce the chance of...

6 Ways You Can Protect Your Vision During Healthy Vision Month

May is National Healthy Vision month which is a good reminder of how important it is to monitor changes in your vision and eye health, especially as you age. As we get...

Health Benefits of Pet Therapy for Seniors

The companionship of a pet can be life changing for people of all ages, but it can be especially beneficial for seniors. Many seniors struggle with loneliness,...

Benefits of Music Therapy for Seniors

Advanced research on health therapies reveals the positive impact of innovative treatments such as music therapy. Overall, there are various therapeutic methods that...

Benefits of Exercising as You Age

As we age, life might start to slow down but that doesn’t mean you should stop exercising. It is common for energy levels to decrease with age, making it even more...

5 Things To Know About Colorectal Cancer Prevention

Colorectal cancer is the third most common cancer in the U.S., taking the lives of nearly 53,000 Americans each year. March is Colorectal Cancer Awareness Month,  which...

5 Benefits of Hobbies for Seniors

Hobbies and passions are key to healthy aging. As people enter their senior years and begin leaving the workforce, they can find themselves with a lack of purpose....

5 Health Screenings to Do During Heart Health Month

February is American Heart Health Month, which is a good reminder that it’s time to check cardiovascular health to prevent or detect any possible health problems before...

Tips for Living with Type 2 Diabetes

Learning you have Type 2 diabetes can be scary and stressful, but there are plenty of ways to manage this diagnosis that can mitigate the dangers to your health. First,...

Recognizing Senior Loneliness and What to do

Senior loneliness has become somewhat of a pandemic for our aging population. According to a study from Pew Research, 27 percent of adults in the U.S. ages 60 and older...

Taking advantage of Telemedicine and understanding its benefits

Feeling under the weather and need to see a doctor? You now have a choice of going for an in person visit or seeing a doctor virtually.  While telemedicine has been...

4 Important Health Screenings for Seniors

Health screenings for seniors are vital to the support of healthy aging in those aged 65 years and older. Whether you are reading this for yourself, or you are a loved...

Things to know about Medicare Enrollment

Navigating the healthcare landscape is often arduous, complex, and confusing. However, having the correct coverage is essential to one’s health outcomes. In this blog...
Peripheral Arterial Disease

Peripheral Arterial Disease: What is it and how to prevent it

Peripheral Arterial Disease (P.A.D.) is common for people 50 and older, but many do not know what it is or what causes it. Fortunately, it's a preventable disease and...
vision screenings

The Importance of Vision Screenings as You Age

When it comes to eyesight, it is normal to experience changes as you age. Once you reach 50 and beyond, vision screenings are not only beneficial, but it is also...
stay-hydrated

Five Ways to Stay Hydrated

The summer months are upon us, and so is the danger of dehydration. Water is essential to the functionality of life. Unfortunately, most individuals intake less H2O...

Causes and Treatments for Osteoporosis

As we age, our bodies become a little less agile and a little more fragile. Bone health is especially important to manage as we get older because oftentimes our bones...
Dietitians -help- improve-health

Dietitians Help Improve Health Outcomes

Dietitians are often confused with nutritionists. While both dietitians and nutritionists are qualified to counsel patients and clients about eating a healthier diet,...

Reducing the Risk of Dehydration in Seniors

July is dehydration awareness month.  For residents of Arizona temperatures start heating up as early as May and June, making it necessary to hydrate earlier and more...
National Nurses Month

National Nurses Month: Why the Future of Healthcare is in Good Hands

It’s been more than a year since the most devastating global health crisis of the 21st century began and today we are finally seeing the light at the end of the tunnel....
emergency

Urgent Care or Emergency Room: How to Know When and Where to Go

If you fall and suspect a broken bone, sprain, or need stitches, should you go to an urgent care clinic or emergency room? What about when you are feeling ill?...

Five Steps to Take for Diabetes Prevention

Five Steps to Take for Diabetes Prevention A person is more likely to develop diabetes during their lifetime based on factors such as genetics, age and diet....

Press Releases

Adobe Population Health to Host Summer Pop-Up Health Fairs for WellCare Members

Adobe Population Health, an innovative care management company serving the southwest, will offer pop-up health fairs for WellCare health insurance plan members. All...

Adobe Population Health Moves Up to #5 in Arizona’s Best Places to Work and Ranks #1 Best Healthcare Company in Arizona

The Phoenix Business Journal and BestCompaniesAZ Announced the 2023 Rankings Phoenix, AZ – January 9, 2023 — Adobe Population Health, an innovative care management...

Adobe Population Health Ranks in Two Categories at the Phoenix Business Journal ACE Awards

Adobe Care & Wellness Expands Adding Three New Locations Updates Company Name and Brand as Organization Expands Nationally Phoenix, AZ – August 1, 2023 — Adobe Care...

Adobe Population Health Ranks No. 2,271 on the 2023 Inc. 5000

Within the Health Services Industry, Adobe Ranks No. 157 Among America’s Fastest-Growing Private Companies Phoenix, August 15, 2023 – Inc. revealed today Adobe...

Adobe Care & Wellness Expands Adding Three New Locations

Updates Company Name and Brand as Organization Expands Nationally Phoenix, AZ – August 1, 2023 — Adobe Care & Wellness, an innovative care management company,...

Adobe Population Health to Present at Salesforce World Tour NYC

Adobe Population Health CIO, Alex Waddell, to discuss an Innovative Solution for Health Data Interoperability and Automation Phoenix, AZ May 2, 2023 — Adobe Population...

Adobe Teams Up with Wellcare by Allwell to host Spring 2022 Free Public Health Fair in Rural AZ Communities

Adobe Care & Wellness alongside its partner Wellcare by Allwell will host several free health fairs throughout the month of April. The events are open to the public...

Adobe Care & Wellness receives URAC Accreditation

Adobe Care & Wellness recently received URAC Accreditation. The URAC Accreditation Committee voted to grant FULL Accreditation pursuant to Case Management. TEMPE,...
free-public-health-fairs

Free Public Health Fairs Screen for Diabetes and Cancers

Adobe Care & Wellness provides preventative care for rural communities with its free public health fairs this fall. Adobe Care & Wellness is hosting a series of...

Adobe Care & Wellness CEO Selected Health Care Hero Honoree

Jayme Ambrose, founder and chief executive officer of  Adobe Care & Wellness was named a 2021 Health Care Hero in the Innovator category by the Phoenix Business...
Covid

Adobe Care and Wellness: Helping deliver Covid-19 vaccines to those in need

Arizona has administered more than 6 million Covid-19 vaccines since December and Adobe Care and Wellness is proud to be a part of the vaccination effort. As more...

In The Media

Healthcare Rethink Podcast – Population Health is Becoming Precision Community Health

Host Brian Urban welcomes Jayme Ambrose, CEO of Adobe Population Health, to explore how her organization is leading the charge in this new era of healthcare. The...

Phoenix Business Journal – Outstanding Women in Business Honoree Jayme Ambrose In Her Own Words

Twenty-six business and community leaders were recognized for their contributions to the Valley during the Outstanding Women in Business event on March 28 presented by...

Forbes – 20 Tips For Mastering The Art Of Remote Work Management

Twenty Forbes Human Resources Council members discussed the strategies, tools and best practices for managing remote work operations including our own Omar Alhadi....

Las Vegas Review Journal – Arizona health care company expands operations to Nevada

Adobe Population Health is expanding its operations in Nevada by opening offices in Las Vegas and Reno. Phoenix-based Adobe Population Health, an interventional care...

Salesforce – How Automation Helped an Integrated Health Care Company Save over 5,000 Hours and $439,000

Salesforce featured Adobe Population Health and our innovative strategy turning to automation to modernize patient billing, care data, and health insurance validation....

The Wall Street Journal – CIO Journal – Slack’s New CEO Brings Generative AI to the Workplace Conversation

Messaging app hopes new AI features and more integration with Salesforce will resonate with business users Adobe CIO Alex Waddell is featured in this WSJ article...

How Adobe Care & Wellness is addressing the social determinants of health

Globally, there is strong evidence that people who are impoverished and/or lacking education are more likely to have health issues and die earlier than those who are...

Adobe Care & Wellness in the News

In the last few months, Adobe Care & Wellness and its CEO and Founder, Jayme Ambrose have been featured in the news media. Jayme was tapped for her expertise in...

Dr. Alina Walden – Vice President Clinical Services

Dr. Alina Walden is a highly accomplished professional with an impressive academic background. She holds a Bachelor of Science degree in Biochemistry and Molecular Cellular Biology from the University of Arizona Honors Program. Subsequently, she obtained her medical degree from New York Medical College and earned her MBA from the University of Phoenix.

With over 15 years of experience in clinical practice, Dr. Walden has specialized in risk adjustment, disease management, and utilization management. Her expertise as a physician executive, combined with an in-depth understanding of the CMS HCC-Risk Adjustment Model and Quality STAR measures, enables her to develop and implement effective population health programs. She is also certified as a Certified Professional Medical Auditor (CPMA), Certified Professional Compliance Officer (CPCO), Certified Professional Coder (CPC), and Certified Risk Adjustment Coder (CRC) from AAPC. These credentials align perfectly with the goals of Adobe Population Health.

Dr. Walden is committed to delivering exceptional customer service to the entire care team, consistently striving to enhance and promote positive patient experiences. She firmly believes that every individual involved in the healthcare process plays a crucial role in advocating best practices. Outside of her professional endeavors, Dr. Walden cherishes spending quality time with her family, which includes her loving husband and four children. Her personal interests include reading and traveling.

Gail Lara – Vice President Strategic Outreach

With extensive experience in healthcare marketing, operations and management, Gail has made a career of developing and growing service lines and businesses from large health systems and specialty practices to wellness and ambulatory services.

As a VP at Adobe Care & Wellness, she oversees outreach to physicians and identifies opportunities for growth that align with the needs of the community and its members.
Gail earned an associate degree in business at Midland College followed by a bachelor’s degree in marketing from the University of Texas. She then worked in operations and business development with a national company upon moving to Arizona and joining the state’s largest urgent care organization where she was instrumental in its growth, identifying new locations, opening clinics, and overseeing licensing, staffing, and compliance. Gail then built and grew service lines at a local hospital group and oversaw marketing and business development for another.

With a commitment to innovative thinking, Gail’s wide range of experience is enhanced by her ability to foster collaborative relationships to achieve goals.

Residents of Arizona, Gail, and her husband have three children. She is passionate about community service, has served on the board of the Arthritis Foundation, and regularly volunteers at The Society of St. Vincent de Paul.

Maria Martinez – Vice President Population Health

Maria Martinez started with Adobe Care & Wellness in the call center, making health risk assessment (HRA) calls to members. She soon took on new responsibilities, learning the ins and outs of Salesforce and helping to build the company’s initial technology platform. Maria never expected that her first post-college job would lead to a career in health care solutions. Maria was born and raised in Phoenix and earned a Bachelor of Science in justice studies with a minor in women and gender studies, graduating Summa Cum Laude. She quickly rose to Senior Director of Clinical Services at Adobe Care & Wellness and later to Vice President of Operations. As VP of Operations, Maria oversees the nurse practitioner scheduling and in-home assessments program to ensure members receive the care needed. She is passionate about making health care more accessible to those living in rural areas or lacking the mobility to get to a doctor’s office helping the company grow and expand its ability to help others.

David Heinrich – Vice President, Integrated Care

A Chicago native with more than 20 years of management experience, David began his management career in the retail industry, quickly working his way up to Store Manager and then Regional Manager. While overseeing multi-million dollar retail stores, David felt the pull to venture into the medical field. He began working for an ambulance company providing pre-hospital care to the sick and injured which inspired him to further his education in nursing school. As he earned his degree, David worked full-time doing organ and tissue recovery for one of the nation’s largest not-for-profit body donation programs.

Since graduating as a registered nurse, David has worked in medical-surgical, trauma, and telemetry units as well as in home health, hospice, and nursing education. He has held clinical leadership roles including Clinical Manager and Director of Nursing.

When Adobe Care and Wellness started their Special Needs Plan in 2019, David joined the team and quickly helped grow the program. He was promoted to Director of Case Management and then to Senior Director of Integrated Care. David, who is also a Certified Case Manager, now serves as Adobe’s Vice President of Integrated Clinical Services.

Alex Waddell – Chief Information Officer

Alex Waddell is an Arizona native and graduate of Arizona State University, where he earned a Bachelor’s in economics. Alex began his career in IT as a software developer for a home health and case management provider. Over the next four years, Alex took on increasing responsibilities and began earning certifications as a Salesforce developer. In 2018, he was hired as Director of Software Development for Outreach Health Services, where he worked for two years before accepting the position of Executive Vice President of Technology at Adobe Care and Wellness. Alex has continued his drive for excellence and is now a Certified Salesforce Application Architect as well as a member of the Forbes Technology Council. In his current position as CIO,  Alex manages and directs a team of developers and oversees the design and development of the proprietary software that supports the expanding healthcare solutions Adobe Care and Wellness offers. Alex and his department, provide internal staff and external entities with analytics that measures results and helps drives decisions. He and his team also ensure data security for the company’s hardware and software.

Chad Wolver – Chief Financial Officer

Chad Wolver is an Arizona native and graduate of University of Arizona’s Executive MBA program in Accounting & Finance. He brings nearly a decade of commercial banking, strategic finance and management experience to the leadership team. He first met our founders, Jayme and Pat, working as the banker for Adobe Care & Wellness in 2017. Chad has always had a passion for helping others. After completing undergraduate degree in Communications with a minor in mathematics at Arizona State University, he joined the US Peace Corps and spent four years in South Africa. In his role as CFO, Chad will develop the company’s financial strategy, oversee budget and planning, and help the organization grow efficiently in its goal to expand as a multi-state provider. Chad serves as a board member for some of Arizona’s most well-recognized philanthropic organizations including Arizona Community Foundation’s Kellenberger + Tollefson Center for LGBTQ Philanthropy Advisory Council and ONE Community’s Millennial Advisory Board. He’s a past board member of ASU Lodestar Center’s Leadership Council, Human Rights Campaign Arizona, Southwest Center for HIV/AIDS and Phoenix Community Alliance’s Social & Housing Advancement Committee. When Chad is not working or giving his time to one of the many causes and organizations he cares about, he enjoys traveling with his partner and spending time with their beloved Italian greyhounds.

Challas Ray – Chief Operating Officer

Challas Ray has spent more than a decade building a career in the health care industry. Challas holds a Master’s in Clinical Kinesiology from Eastern Illinois University. After completing his education, he began work with Sara Bush Lincoln Health System, where he helped create and expand an external wellness program for companies interested in providing wellness programs to their employees. Challas is originally from Toledo, Illinois, but now calls Arizona home.  He moved to the Valley of the Sun seeking warmer weather and new opportunities. Joining The Beech Group as a Transitional Specialist, it was there Challas met and began collaborating with Jayme Ambrose. In 2017, he joined Jayme’s team to help launch Adobe Care & Wellness. As Adobe Care & Wellness COO, Challas provides oversight of the operational process to improve efficiencies and conducts the cost-benefit analysis of new and existing initiatives.

Pat Duryea, PhD – Chief Inspiration Officer

Patricia (Pat) Duryea earned her bachelor’s in Business Administration with an emphasis in Human Resource Management from Arizona State University. She then served as a Human Resource Director for nearly six years before returning to school to earn a Master of Educational Psychology from Northern Arizona University and a Doctorate in Counseling Psychology from Walden University.  Through her career spanning three decades, Pat has worked as a clinical manager, employee assistance program director, an adjunct professor at ASU and she’s owned and operated multiple small businesses. She has extensive knowledge in developing health and wellness programs, and experience in trauma-related counseling. As Chief Inspiration Officer at Adobe Care & Wellness, Pat manages human resources and the development of company culture.  She also serves as the compliance officer, receiving complaints, solving issues and reporting them to Arizona Complete Health.  She works directly with the management team on leadership development within the organization and monitoring morale. Pat’s overall focus is to ensure that employees feel included and valued in their contributions to the company’s success and to provide them with the opportunity to be the best they can be.

Jayme Ambrose DNP RN CCM – Chief Executive Officer

Jayme Ambrose, DNP, RN, CCM, is the visionary Founder and Chief Executive Officer of Adobe Population Health, an Arizona-based company offering an innovative, first-of-its-kind solution to the issue of health equity. Founded in 2018, Adobe employs a technology-driven model for interventional care management and takes a holistic approach to population health by closing care gaps, reducing costs, and caring for the whole person.

Armed with a Master of Science-Nursing from Arizona State University, Jayme was accepted into the Doctoral program for Nursing Science & Leadership at Case Western University. It was there, she developed an integrated case management model, as part of her doctoral thesis, with the objective of addressing the social determinants of health that often contribute to poor health outcomes for at-risk populations. After completing her doctorate in 2012, Beech Medical Group agreed to pilot her model, if Jayme agreed to accept a position as VP of Clinical Services. In 2016, she signed her first insurance company contract and initiated a holistic approach to case management for Medicare members. Her model integrates data analysis and risk assessment with a human touch to deliver proactive and preventative care that improves health outcomes, decreases hospital and ER visits, and reduces overall healthcare costs. In 2018, Beech Medical Group sold the company but not before giving Jayme the opportunity to purchase her division. On that day, Adobe was born with one mission: To positively impact the lives we touch.

As part of an innovative technology platform, Adobe utilizes proprietary risk stratification tools to identify the issues of those at greatest risk including food insecurities, financial hardships, transportation issues and even loneliness. And then through a proprietary and ground-breaking application called MASLOW™, members are invited to answer questions related to social determinants of health and then are connected to for-profit, non-profit, and governmental resources based on geolocation. To ensure impact, a qualified team member through a hybrid care model reaches out to offer assistance, closing the care loop. It is this human touch that sets Adobe apart from other case management organizations. Today, Adobe employs 300 nurses, nurse practitioners, social workers, support coordinators, dieticians, care navigators, and transition specialists and serves more than 200,000 elderly and underserved patients across three states.

Jayme has served on several boards including The Arizona Homecare Association, The American Association of Occupational Health Nurses and the Case Management Society of America where she is currently a member. She also currently serves on the PAC board of the Arizona Nurses Association. In addition, Jayme is currently adjunct professor for Arizona State University where she teaches RN to BSN and MSN students and develops curriculum.